- EHR Integration Development
- FHIR Integration Development
- Healthcare API Development
- Healthcare Interoperability Consulting
- LIS Integration Development
- Cloverleaf Consulting, Development, Training, and Support
- Corepoint Consulting, Development, Training, and Support
- Mirth Consulting, Development, Training, and Support
- Rhapsody Consulting, Development, Training, and Support
Infor Cloverleaf® Integration Suite streamlines clinical data exchange, optimizing healthcare outcomes and operational efficiency. It empowers organizations to securely and seamlessly address complex interoperability challenges at scale while supporting modern standards like HL7® FHIR®. As a foundational integration solution, Cloverleaf serves healthcare providers, HIEs, laboratories, and medical technology developers (ISVs and OEMs). Cloverleaf Integration Services facilitates seamless connectivity between healthcare organizations, enhancing interoperability to support improved patient outcomes and operational effectiveness. Additionally, the platform enables virtualization for both private and public cloud environments and incorporates robust fail-over and availability mechanisms.
Augmented Services – Cloverleaf healthcare data integration platform
Implementation Services and Cloverleaf Training
Project Management – project life cycle methodology to data integration assessing business requirements, functional/technical design, coding, testing, implementation, and maintenance of integration components
Cloverleaf Tier-1, Tier-2 and Tier-3 maintenance and support services for a considerable installed base of healthcare organizations using the Cloverleaf Integration Suite
Cloverleaf Training – Level 1/Basic, Level 2/Intermediate, Level 3/Advanced, TCL Linux Administration class
Implementation Services and Training Description/Hours
Cloverleaf Training and Certification
• Cloverleaf Training – Level 1/Basic, Level 2/Intermediate, Level 3/Advanced, TCL Linux Administration class
2-4 Attendees
(See below for course descriptions)
(Onsite training or remote)
Onsite training price does not include T&L (travel & Living)
High Availability on existing Cluster
High Availability Implementation
(See Below for description of deliverables)
Cloverleaf Integration Services Accelerated path Program
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses.
Cloverleaf Integration Services Mini Track Program
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses.
Cloverleaf Migration Implementation Bronze Service Package
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses.
Cloverleaf Migration Implementation Silver Service Package
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses.
Global Monitor Installation
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses
Security Server Installation
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses.
ODBC Installation and Setup
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses)
Cloverleaf Site Evaluation
(Post Implementation)
General Description of Deliverables and Tasks provided below. Does not include T&L (Travel and Living) expenses.
This Option is a pool of hours
Cloverleaf Training Offerings (Course Descriptions):
Cloverleaf Level 1/Basics
Cloverleaf Level 1/Basics is a comprehensive introduction to the Cloverleaf toolset. Students will learn how to use the Cloverleaf IDE to develop, test and monitor data interfaces.
Course Description
Cloverleaf Level 1/Basics is a comprehensive introduction to the Cloverleaf toolset. Students will learn how to use the Cloverleaf IDE to develop, test and monitor data interfaces.
Course Audience
Account Executives, Consultants (Application, Business, IS, Support, Technical), Managers (Client Account, Implementation, Project), Project Leads, Business Analysts, Programmers, System Administrators
Course Objectives
_ Navigate the Cloverleaf environment at the command line and through the Cloverleaf IDE
_ Create and test record layouts
_ Develop and test translations
_ Develop and test Cloverleaf networks (routing)
_ Run and monitor Cloverleaf connections and interpret results
_ Introduction to the Cloverleaf application architecture
Highlighted Topics
_ The Cloverleaf IDE
_ Record layouts including Fixed length and HL7
_ Data Transformation with the translation tool
_ The Cloverleaf object testing tool
_ Complex message routing
_ Log interpretation
Prerequisite Education & Knowledge
These topics are not reviewed in class. Therefore, we recommend that you be comfortable with these topics prior to attending class. Lack of knowledge in these areas results in unsatisfactory comprehension of the materials presented.
_ Knowledge of your operating system, UNIX or Windows: You should be familiar with basic operating system commands and concepts.
_ Introductory-level knowledge of data standards, such as HL7.
_ Introductory knowledge of GUI (Graphical User Interfaces): maneuvering through several open windows and using the mouse to point and click, double click, and drag objects.
Duration/Delivery Method
36 hours, Remote Instructor-Led Classroom
4 days, Onsite Instructor-Led Classroom
Cloverleaf: Programming with Tool Command Language (Tcl) Duration: 32 hours
This course provides fundamental training for Tool Command Language (Tcl) functions and Cloverleaf extensions. It teaches the basic syntax of Tcl and its use within Cloverleaf. It is highly recommended that students have some prior programming or scripting experience to receive the full benefits from this course. This is also a required prerequisite to the Cloverleaf: Developing Cloverleaf Networks – Intermediate course. This training is for all versions of Cloverleaf.
Cloverleaf: Developing Cloverleaf Networks • Intermediate – Level 2 Duration: 38 hours
This course covers the tools available in Cloverleaf to create and configure networks, including different types of User Points of Control (UPoCs). This training is for all Cloverleaf versions.
Cloverleaf: Developing Cloverleaf Networks • Advanced – Level 3 Duration: 36 Hours
This course expands on principles learned in Cloverleaf: Basics and Cloverleaf: Intermediate classes and introduces advanced principles of designing, implementing, and managing Cloverleaf networks. This training is for all Cloverleaf versions. Pre-requisites: Cloverleaf: Implementation • Intermediate
Instructor-led Onsite Classes in your office or at one of your education site.
Instructor-led Virtual Classes Take classes from your own desk via GoToMeeting with the support of an instructor
High Availability Scripts
Deliverables:
1) High Availability scripts for UNIX or Windows.
2) Prerequisites
• Shared disk is configured
• The operating system is configured in HA mode (disk, network, all non-Cloverleaf Integration Services resources are failing over successfully)
3) Install scripts including any applicable patches.
4) Configure scripts to operate in customer environment
5) Relocate sites and/or product to shared disk
6) Validate successful software installation.
7) Test failover of product
High Availability Full Service (AIX, HP & Red Hat Linux only)
Deliverables:
1) High Availability scripts for UNIX or Windows.
2) Prerequisite
• Necessary hardware (extra NIC cards, shared disk) is installed
3) Planning session with network and system administrators
4) Install and configuration of High Availability software
5) Configure HA software to operate in customer environment
• Configure shared disk
• Configure network failover
• Configure o/s failover
6) Test failover of operating system components
7) Install Cloverleaf Integration Services scripts including any applicable patches.
8) Configure scripts to operate in customer environment
9) Relocate sites and/or product to shared disk
10) Validate successful software installation.
11) Test failover of product
High Availability Full Service (Windows only)
1) See deliverables above for AIX full service
• Windows clustering will be configured instead of High Availability software.
Full Cloverleaf Integration Services Accelerated Path Program
Up to 4 students attending Level I Onsite Training
The Accelerated path Program is designed to get a new or existing Cloverleaf Integration Services customer up and running with the software within a brief period of time using a well-defined project. The Accelerated path Program is designed as a partnership process including mentoring and knowledge transfer. At the end of this project, it is expected that four interfaces will be live and the customer’s technical staff will have gained real-world experience with interface development using the Cloverleaf Integration Services software.
The overall length of the Infor Cloverleaf Integration Services Implementation Services Accelerated path is 12 weeks from the initial planning sessions through the productive use phase of the selected Pilot Site(s). This period of time may vary due to the complexity of the environment or other implementation activity.
Deployment is a customer driven initiative based on resource allocation and/or organizational requirements. Therefore, should the project extend beyond a maximum of 480 hours, those hours will be billed as incurred at the rate of $ 135/hour.
Deliverables:
1) Planning and Analysis
• Allegiance Healthcare Solutions project management assistance including strategic integration planning
• Hardware Sizing and recommendation assistance
• Site assessment (if needed)
• Implementation kickoff
• Project plan template
• Project plan development guidance
• Statement of Work
2) Technical Setup
• Software installation assistance
• Report access established
• Cloverleaf Integration Services configuration assistance (network connectivity & communication verification)
3) Customer Education
• Technical education for up to 4 students at your facility – Cloverleaf Integration Services Level 1
4) Process and Product Design and Build
• Analysis and design assistance of 4 interfaces
• Mentor building 4 basic interfaces (standard protocol, HL7, one direction, one message format). Other interface types will be open for review and the contract for the Cloverleaf Integration Services Accelerated path Program may require adjustments to accommodate such changes.
5) Process and Product Test
Test plan templates
• Testing guidance
• Process/procedures definition guidelines
6) Productive Use and Transition to Support
• 3 days of on-site productive use support at go-live
• Structured transition to support
• Project evaluation assistance
Mini-Cloverleaf Integration Services Accelerated Path Program
• The Mini-Accelerated path Program is designed to get a new or existing Cloverleaf Integration Services customer with a structure to define and implement a clearly defined scope. The Mini-Cloverleaf Integration Services Track involves a collaborative approach that includes mentoring and knowledge transfer. The result of this program is that the customer will have gained a real-world experience with interface development using the Cloverleaf Integration Services software. This is a condensed version of the Cloverleaf Integration Services Accelerated Path Program.
• The overall length of this service engagement is 2 weeks from the initial planning sessions through the implementation of a single interface. The timeframe may vary due to environmental complexity or other implementation activities.
Deployment completion is driven by customer needs and resource availability. If the project exceeds 80 hours, any additional hours will be billed at a rate of $135 per hour.
Deliverables:
1) Planning and Analysis
• Project management assistance
• Hardware recommendation assistance
• Implementation kickoff
• Project plan development guidance
2) Technical Setup
• Software installation assistance
• Cloverleaf Integration Services configuration assistance (network connectivity and communication verification)
3) Mentoring in Process and Product Design and Build
• Analysis and design of 1 interface
• Building 1 basic interface (standard protocol, HL7, one direction, and message format). A different interface type will be open for review and the contract for the Mini- Cloverleaf Integration Services Accelerated path Program may require adjustments to accommodate such a change.
4) Testing guidance
• Test plan templates
• Process/procedures definition guidelines Project evaluation assistance
Other Professional Services Offerings
Cloverleaf Migration Implementation Service Package
Bronze Package
Deliverables:
1) Supply migration project plan template and review with the customer.
2) Supply customer with Capacity Planning worksheets.
3) Analyze customer supplied Capacity Planning worksheets.
4) Perform a site analysis of the current environment to identify configuration setups that would affect migration. This includes detection and identification of custom scripts that contain hardcoded pathnames.
5) Verifying the system meets Cloverleaf configuration requirements.
6) Verify that updated user documentation and media are at the customer site.
7) Verify remote connectivity of applicable.
8) Install the software.
9) Upload and install the latest revision levels for the software.
10) Validate successful software installation.
• Directory structures
• Process and connections
• Netmonitor
11) Migrate a single production site for testing.
12) 8-10 interfaces are defined.
13) Provide integration engine testing of up to six (6) connections with customer approved test data.
14) Provide HTML site documentation of the migrated environment (1 production site).
15) Provide on-call support during production migration (during normal business hours).
16) Assist the customer in areas mutually agreed upon by both Allegiance Healthcare Solutions and the customer.
Silver Package
Deliverables:
Assist the customer in developing a customized migration project plan utilizing the Cloverleaf project plan template.
1) Gather and analyze customer capacity data and make hardware recommendations.
2) Perform site analysis of the current environment to identify configuration setups that would affect migration. This includes the detection and identification of custom scripts that contain hardcoded pathnames.
3) Verify that the system meets Cloverleaf configuration requirements.
4) Verify that updated user documentation and media are at the customer site.
5) Install the software.
6) Upload and install the latest revision levels for the software.
7) Validate successful software installation.
• Directory structures
• Process and connections
• Netmonitor
9) Migrate up to two production sites for testing.
10) Top 10 most difficult turnkey interfaces. As part of this Professional Assist-your staff will observe as we provide the knowledge transfer and best practices.
11) Provide integration engine testing of up to 20 connections with customer approved test data.
12) Review the new functionality with the customer.
13) Provide HTML site documentation of the migrated environments (2 production sites).
14) Assist the customer during the migration of the production system.
Global Monitor Installation
Deliverables:
1) Verify that the system meets Global Monitor configuration requirements.
2) Install Global Monitor
3) Verify connectivity inside of the customer network.
4) Install software including any applicable patches.
It is advisable to use a separate server.
• Validate successful software installation.
Collaborate with the customer to establish up to five users and five views.
Knowledge transfer will ensure the customer can comfortably use the admin screens and create users and views.
• Specific parameters for each view will also be configured.
Security Server Installation
Deliverables:
1) Verify that the system meets the Advanced Security configuration requirements.
2) Install Advanced Security and LDAP server software including any applicable patches (LDAP is no longer part of Security Server for Cloverleaf v5.8 or newer)
• A dedicated server is necessary.
3) Prerequisites:
• X Windows
• LDAP Services
4) Verify connectivity inside the customer network.
5) Validate successful software installation.
6) Upgrade test environment to Advanced Security
7) Train customer on the creation of certificates for users
8) In collaboration with the customer, create up to 5 users and 3 roles.
• Assign certificates for each user and access controls for each role.
• Knowledge transfer will be conducted to ensure the customer is fully acquainted with the administration screens and access control lists, and is proficient in creating users and roles.
9) Upgrade the production environment to Advanced Security once the customer is comfortable with the process.
ODBC Installation and Set Up
Quoting is based on the complexity and number of connections. The basic package includes 24 hours at a standard rate of $135 for an initial ODBC installation and connection. The basic package would include the following deliverables.
Deliverables:
1) Install Data Integrator.
2) Deploy basic ODBC packages as needed
3) Configure and Test connectivity
4) Configure a simple Insert or Query
5) Assist as needed with any ODBC activities up to the use of the remaining billable hours contracted.
Assumption: Allegiance Healthcare Solutions will not need to undertake any translation efforts.
Cloverleaf Site Evaluation – After Go-live
Important Notes:
The quoting is based on the complexity and number of interfaces in the customer environment. Onsite services are recommended for customers with more than 25 interfaces.
Remote or onsite (T&L for onsite billed as incurred)
Services duration is normally from three to five days of services. The duration may be extended based on the deliverables.
Areas of evaluation:
1) General Design
• Sites
• Processes
• Threads
2) General Site Welfare
• Errors
• Logs
• Databases
• Message flow
• Documentation
3) TCL Design
• Technique
• Efficiency
• Robustness
• Scalability
• Maintainability
4) Translation design
• Technique
• Efficiency
• Robustness
• Scalability
• Maintainability
5) Performance
• Capacity planning
• Efficiency modifications
6) Future consideration
• Capacity Planning
• Enterprise Connectivity
• Business to Business
• Business to Application
7) System Admin consideration
• Maintenance
• SMAT and Log handling
• Cycle-save and back-up procedures
• Operating System interactions
8) Alert and Monitoring
• By Exception
• Using email/paging, or other notification
• Discuss opportunities for extended use of Cloverleaf Integration Services
• Integration Opportunities
• Indexing Opportunities
• Business to Business
• Business to Application
• Connectivity
• Web-Enablement
9) Client Concerns
• Review of any specific client concerns or objectives
• Review of unexplained client-based Cloverleaf Integration Services occurrences or issues.
• Review of specific interface in detail, for potential tactical or technical flaws.
An overview of Cloverleaf Integration Services’ future platforms and their potential effects on current configurations.
ADDITIONAL CONSULTING SERVICES-Professional Assist
This Option is a pool of hours, 1000 hours @ $ 135/hour