STREAMLINED LEARNING TRACK PROGRAM (Condensed)

The Streamlined Learning Track Program helps new or existing Cloverleaf Integration Services customers quickly become productive through a structured, mentor‑supported project. By the end of the 6‑week engagement, two interfaces will be live and customer staff will have hands‑on experience developing with Cloverleaf.

Deliverables

Planning & Analysis

• Project management and strategic integration planning

• Hardware sizing recommendations

• Site assessment (as needed)

• Implementation kickoff

• Project plan template and development guidance

• Statement of Work

Technical Setup

• Software installation assistance

• Report access setup

• Configuration support (network connectivity & communication verification)

Customer Education

• Level 1 technical training for up to 5 participants (onsite or remote)

Design & Build

• Analysis and design of two interfaces

• Mentored development of two basic HL7 interfaces (one direction, one message format)

• Review of other interface types as needed (may require contract adjustments)

Testing

• Test plan templates

• Testing guidance

• Process/procedure definition guidelines

Go‑Live & Transition

• Three days of onsite go‑live support

• Structured transition to support

• Project evaluation assistance

MINI–CLOVERLEAF FAST TRACK PROGRAM (Condensed)

A shorter, 2‑week engagement focused on delivering one interface with limited mentoring and knowledge transfer. Ideal for customers with a small, well‑defined scope.

Deliverables

Planning & Analysis

• Project management assistance

• Hardware recommendations

• Implementation kickoff

• Project plan guidance

Technical Setup

• Software installation assistance

• Configuration support (network connectivity & communication verification)

Design & Build

• Analysis and design of one interface

• Mentored development of one basic HL7 interface (one direction, one message format)

• Alternate interface types may require contract adjustments

Testing & Wrap‑Up

• Test plan templates

• Testing guidance

• Process/procedure guidelines

• Project evaluation assistance

OTHER PROFESSIONAL SERVICES

Cloverleaf Migration Implementation Service

Deliverables

• Migration project plan template and review

• Capacity planning worksheets and analysis

• Site analysis, including identification of custom scripts

• System requirements verification

• Documentation/media verification

• Remote connectivity verification

• Software installation and patching

• Installation validation (directory structures, processes, connections, NetMonitor)

• Migration of one production site (8–10 interfaces) for testing

• Testing of up to 6 connections with customer‑approved data

• HTML documentation for one migrated site

• On‑call support during production migration (business hours)

• Additional assistance as mutually agreed

SILVER PACKAGE (Enhanced Migration Support)

Deliverables

• Custom migration project plan

• Capacity data analysis and hardware recommendations

• Site analysis including custom script review

• System requirements verification

• Documentation/media verification

• Software installation and patching

• Installation validation

• Migration of up to two production sites

• Migration of top 10 most complex interfaces with knowledge transfer

• Testing of up to 20 connections

• Review of new functionality

• HTML documentation for two migrated sites

• Support during production migration

GLOBAL MONITOR INSTALLATION

Deliverables

• System requirements verification

• Global Monitor installation and patching

• Network connectivity verification

• Installation validation

• Creation of up to 5 users and 5 views

• Knowledge transfer on administration and configuration

SECURITY SERVER INSTALLATION

Deliverables

• Verification of Advanced Security requirements

• Installation of Advanced Security and LDAP (if applicable)

• Network connectivity verification

• Installation validation

• Upgrade of test environment

• Training on certificate creation

• Creation of up to 5 users and 3 roles

• Assignment of certificates and access controls

• Knowledge transfer on administration and ACL management

• Upgrade of production environment once customer is ready

CLOVERLEAF SITE EVALUATION (Post Go‑Live)

Duration: Typically 3–5 days (longer for >25 interfaces; onsite recommended).

Evaluation Areas

• General Design: Sites, processes, threads, message flow, documentation

• Site Health: Errors, logs, databases

• TCL Design: Technique, efficiency, robustness, scalability, maintainability

• Translation Design: Technique, efficiency, robustness, scalability, maintainability

• Performance & Capacity: Planning, efficiency improvements, future considerations

• Enterprise Connectivity: B2B, B2A, web enablement

• System Administration: Maintenance, SMAT/log handling, backup procedures, OS interactions

• Alerting & Monitoring: Exception‑based notifications (email/paging)

• Optimization Opportunities: Integration, indexing, connectivity

• Client Concerns: Review of issues, interface‑specific analysis, future platform considerations

ADDITIONAL CONSULTING SERVICES – Professional Assist

Customized consulting support tailored to customer needs, including mentoring, troubleshooting, optimization, and best‑practice guidance.

 Give us a call at (850) 920-2728 for a time to talk that’s convenient for you, or Use the form below.