Cloverleaf Integration and Implementation Services
STREAMLINED LEARNING TRACK PROGRAM (Condensed)
The Streamlined Learning Track Program helps new or existing Cloverleaf Integration Services customers quickly become productive through a structured, mentor‑supported project. By the end of the 6‑week engagement, two interfaces will be live and customer staff will have hands‑on experience developing with Cloverleaf.
Deliverables
Planning & Analysis
- Project management and strategic integration planning
- Hardware sizing recommendations
- Site assessment (as needed)
- Implementation kickoff
- Project plan template and development guidance
- Statement of Work
Technical Setup
- Software installation assistance
- Report access setup
- Configuration support (network connectivity & communication verification)
Customer Education
- Level 1 technical training for up to 5 participants (onsite or remote)
Design & Build
- Analysis and design of two interfaces
- Mentored development of two basic HL7 interfaces (one direction, one message format)
- Review of other interface types as needed (may require contract adjustments)
Testing
- Test plan templates
- Testing guidance
- Process/procedure definition guidelines
Go‑Live & Transition
- Three days of onsite go‑live support
- Structured transition to support
- Project evaluation assistance
MINI–CLOVERLEAF FAST TRACK PROGRAM (Condensed)
A shorter, 2‑week engagement focused on delivering one interface with limited mentoring and knowledge transfer. Ideal for customers with a small, well‑defined scope.
Deliverables
Planning & Analysis
- Project management assistance
- Hardware recommendations
- Implementation kickoff
- Project plan guidance
Technical Setup
- Software installation assistance
- Configuration support (network connectivity & communication verification)
Design & Build
- Analysis and design of one interface
- Mentored development of one basic HL7 interface (one direction, one message format)
- Alternate interface types may require contract adjustments
Testing & Wrap‑Up
- Test plan templates
- Testing guidance
- Process/procedure guidelines
- Project evaluation assistance
OTHER PROFESSIONAL SERVICES
Cloverleaf Migration Implementation Service
Deliverables
- Migration project plan template and review
- Capacity planning worksheets and analysis
- Site analysis, including identification of custom scripts
- System requirements verification
- Documentation/media verification
- Remote connectivity verification
- Software installation and patching
- Installation validation (directory structures, processes, connections, NetMonitor)
- Migration of one production site (8–10 interfaces) for testing
- Testing of up to 6 connections with customer‑approved data
- HTML documentation for one migrated site
- On‑call support during production migration (business hours)
- Additional assistance as mutually agreed
SILVER PACKAGE (Enhanced Migration Support)
Deliverables
- Custom migration project plan
- Capacity data analysis and hardware recommendations
- Site analysis including custom script review
- System requirements verification
- Documentation/media verification
- Software installation and patching
- Installation validation
- Migration of up to two production sites
- Migration of top 10 most complex interfaces with knowledge transfer
- Testing of up to 20 connections
- Review of new functionality
- HTML documentation for two migrated sites
- Support during production migration
GLOBAL MONITOR INSTALLATION
Deliverables
- System requirements verification
- Global Monitor installation and patching
- Network connectivity verification
- Installation validation
- Creation of up to 5 users and 5 views
- Knowledge transfer on administration and configuration
SECURITY SERVER INSTALLATION
Deliverables
- Verification of Advanced Security requirements
- Installation of Advanced Security and LDAP (if applicable)
- Network connectivity verification
- Installation validation
- Upgrade of test environment
- Training on certificate creation
- Creation of up to 5 users and 3 roles
- Assignment of certificates and access controls
- Knowledge transfer on administration and ACL management
- Upgrade of production environment once customer is ready
CLOVERLEAF SITE EVALUATION (Post o‑Live)
Duration: Typically 3–5 days (longer for >25 interfaces; onsite recommended).
Evaluation Areas
- General Design: Sites, processes, threads, message flow, documentation
- Site Health: Errors, logs, databases
- TCL Design: Technique, efficiency, robustness, scalability, maintainability
- Translation Design: Technique, efficiency, robustness, scalability, maintainability
- Performance & Capacity: Planning, efficiency improvements, future considerations
- Enterprise Connectivity: B2B, B2A, web enablement
- System Administration: Maintenance, SMAT/log handling, backup procedures, OS interactions
- Alerting & Monitoring: Exception‑based notifications (email/paging)
- Optimization Opportunities: Integration, indexing, connectivity
- Client Concerns: Review of issues, interface‑specific analysis, future platform considerations
ADDITIONAL CONSULTING SERVICES – Professional Assist
Customized consulting support tailored to customer needs, including mentoring, troubleshooting, optimization, and best‑practice guidance.
Give us a call at (850) 920-2728 for a time to talk that’s convenient for you, or Use the form below.