The Rhapsody Integration Engine is the enabler that brings systems together through seamless data integration. The proven, high-performing engine has built-in FHIR® capabilities and is for designed for robust and reliable acquisition and exchange of health data. Rhapsody’s comprehensive set of tools help to simplify interoperability in complex healthcare environments,
Product Overview
Rhapsody is an integration tool that enables connectivity and data sharing among hospitals, information exchanges, public health organizations, and vendors. Rhapsody’s integration lays the foundation for the delivery of consistent, efficient and high-quality patient care. Rhapsody incorporates system connectivity, routing, message persistence, transformation and reliable delivery.
The Rhapsody integration engine offers advanced messaging to various health sector organizations. Rhapsody acts as an intermediary between multiple information systems, each with different messaging formats.
It encompasses three main components:
Rhapsody Integration Engine is the core service for messaging, inter-format mapping, and persistent message delivery.
Rhapsody Integrated Development Environment (Rhapsody IDE) features a graphical user interface designed to configure its functionality.
- Management Console is an online application that shows system status and performance metrics. The system facilitates the sorting, viewing, editing, and retransmission of messages in Rhapsody, along with real-time monitoring of system logs and error conditions.
Two additional applications are provided to facilitate the monitoring of Rhapsody engines from remote devices:
- Rhapsody Mobile is a mobile application that provides the basic monitoring capability of the Management Console
Rhapsody Dashboard is a web-based application that shows notifications and system health of multiple Rhapsody engines in one view designed for monitoring.
Integration for Healthcare Systems
Rhapsody achieves rapid and scalable interoperability within complex healthcare environments by connecting systems seamlessly, in less time, and at a lower cost. Rhapsody Integration Engine is the enabler that brings systems together through seamless data integration. The high-performing engine has built-in FHIR® capabilities designed for reliable health data acquisition and exchange.
Rhapsody’s comprehensive set of tools help to simplify interoperability in complex healthcare environments. Intelligent mapping ensures data quality and cuts the time of traditional migration and conversion by up to half, reducing cost and risk while increasing continuity of performance. Rhapsody allows healthcare organizations to seamlessly share and exchange information and future-proofs organizations for emerging integration patterns.
Benefits of Rhapsody
FHIR® capabilities – Rhapsody was the first integration engine to support for FHIR®, with built-in conversion between FHIR XML and JSON representations. The platform can be configured to map between FHIR and other integration standards. Monitor the latest releases of Rhapsody for updates on working with FHIR.
Future-Proof – Rhapsody meets current integration needs and prepares organizations for future integration patterns. Rhapsody development focuses on new integration capabilities with resilience, stability, horizontal scalability and high availability as the core drivers.
Built for healthcare – Rhapsody is a healthcare-focused integration engine utilized by public and private hospitals, health systems, Health Information Exchanges, vendors, public health departments and federal government organizations. The interoperability engine is represented globally with customers in 36 countries. It has support for all healthcare message formats and standards, including HL7 (v2 and v3), HL7 FHIR, CCDA, NCPDP, X12, IHE, DICOM, XML, JSON, and custom formats.
Engineered for high performance – Rhapsody is a scalable interoperability platform that has been designed to help users get results quickly as well as grow with an organization’s interoperability needs. Rhapsody can be set up in minutes and start processing messages quickly due to its drag-and-drop features. Some of the larger Rhapsody installations process 30,000 messages per minute during peak periods and, globally, Rhapsody processes more than a billion messages per day.
Support data acquisition – Rhapsody efficiently processes large volumes of health data from various sources, including databases, directories, and big data platforms.
View all environments – Rhapsody Dashboard provides an at-a-glance view of all your Rhapsody environments. With status indicators for each engine, it is easy for users to get quick and timely insights.
Reliable and robust engine – Rhapsody is a multi-platform integration engine supporting Windows®, Linux, and AIX® operating systems. It is a reliable and robust engine that can be configured for availability. Security is of primary concern, and is built into every part of the product, with a view to safeguarding any protected health information (PHI) that passes through the engine.
Accelerated migrations – Rhapsody offers tools and features for smoother transitions from legacy integration engines. Rhapsody’s Intelligent Mapper reduces the time and cost of migration by performing analysis of legacy engines and reverse engineering of rules, documentation and code generation. Intelligent mapping ensures data quality and cuts the time of traditional migration and conversion, reducing cost and risk while increasing continuity of performance.
Create connected solutions – Every day, our customers are using Rhapsody’s flexibility and extensibility to connect systems together. Rhapsody supports SOAP, REST, SFTP, FTP, and TCP protocols. The Rhapsody Development Kit (RDK) enables Rhapsody to connect to almost any type of system or device.
Effortlessly maintain engine health – At Rhapsody’s core is an intelligent monitoring and maintenance capability for simple and proactive maintenance of your engine. Smart alerts and notifications provide users with early warnings of potential issues, ensuring the engine’s optimal health. The REST API can be used by third-party applications to track engine health remotely, keeping you informed of the system status 24/7.
Functionality
As a Service
Flexibility to add instances as you need them – Due to its cloud infrastructure, Rhapsody as a Service can be scaled out (or up) when and if needed. RaaS can scale Rhapsody at very short notice without any noticeable service interruption. The Rhapsody Integration Engine supports various cloud environments, including private clouds, public clouds, and hybrid cloud setups. Specifically, it utilizes Amazon Web Services (AWS) to deliver solutions globally.
Global service coverage – Rhapsody provides healthcare software solutions worldwide. The Rhapsody organization has the capacity and infrastructure to provide a RaaS solution in varied locations around the planet. A localized Rhapsody platform can be provided for performance or legal needs.
Keep up to date with the latest version – There are numerous advantages to keeping up to date with the latest version of Rhapsody. These include benefiting from new and improved functionalities, as well as any bug fixes and security updates. The Rhapsody platform adapts to customer needs and new features are added with each new version release. By using Rhapsody as a Service, users can gain all the advantages of the latest Rhapsody platform without having to execute the upgrades themselves.
24/7 Monitoring and support – Having your Rhapsody platform processing messages in and out is critical to any operation. However, having enough trained personnel to maintain a 24/7 monitoring and on-call system is not always feasible. RaaS provides expert-managed monitoring by SaaS professionals. The monitoring system has proactive alerting, backed up by our specialist team 24/7. The team ensures that the agreed Service Level Agreements are met and resolves any unforeseen issues promptly to reduce the mean time to recover.
Utilizing AWS as a cloud provider – Rhapsody is using Amazon Web Services (AWS) around the world to deliver solutions for the health industry. AWS reduces the time and effort required to run existing workloads and speeds up development of new solutions, while meeting the local security and privacy requirements. Rhapsody utilizes AWS services to help end users save resource and infrastructure space, by putting data and backup in the cloud. In addition to removing the burden of infrastructure maintenance and upkeep, RaaS also offers security in the way of HIPAA and GDPR compliance, as well as other certifications related to our commitment to protecting PHI (ISO-27001 / SOC2, Type 1 / Cyber Essentials Plus).
Want to learn what it takes to migrate to the cloud? Check out these resources:
Case Study: University of Louisville — a RaaS Case Study
More Information
3 Steps to Plan Your Journey to the Cloud
The Price Is Right: How Moving to the Cloud Can Save You Money
Why Are Tech Giants Moving to the Cloud?
Key Features
A mighty, high-performance messaging engine – The Rhapsody Engine Integration accepts messages from external systems, processes the messages, and sends them to external systems. Security is of primary concern and is built into every part of the product, with a view to safeguarding any protected health information (PHI) that passes through the engine. The engine provides guaranteed message delivery and has a high message throughput. Message archiving, filtering, routing, mapping, translations and queuing all occur according to the engine’s configuration.
The engine takes care of managing standards required for health data integration, from healthcare protocols — HL7, EDIFACT, NCPDP, X12 — to emerging standards such as FHIR®, and custom formats such as CSV, fixed width and XML. Rhapsody supports HIPAA and is also certified to meet relevant Meaningful Use criteria.
Graphical configuration for effortless interoperability – The Rhapsody Integrated Development Environment (Rhapsody IDE) is a Windows®-based application that provides a graphical user interface for rapidly creating and editing Rhapsody configurations. Rhapsody IDE enables the interface designer to create, view and modify configurations in a graphical drag-and-drop environment. Components are dragged into place from the toolbox of available processing actions (called filters) and connection interfaces (communication points).
Rhapsody IDE automatically generates formatted PDF documentation describing the configuration. The user experience is streamlined to provide effortless drag-and-drop configuration tools to connect systems. Rhapsody IDE offers several components: a filter for HL7 message changes, an auto-mapping field mapper, and a JavaScript filter. These tools enable the user to transform data between systems rapidly, regardless of the complexity of the task. Built-in testing allows the user to test transformations with multiple scenarios. Custom extensions can also be built using the Rhapsody Development Kit (RDK).
Monitoring and management made simple – The Rhapsody Management Console is a web-based application, designed to reduce time spent on day-to-day monitoring and management, and provide troubleshooting. It displays information on the system status and state of message processing in the engine. The Management Console highlights problems such as system connections that are not operating and interfaces that are not keeping up with the required throughput. It also allows access to administration tasks and processing logs. The Management Console provides access to copies of all recent messages processed by the engine. Messages in the Rhapsody archive can be edited, resent, and reprocessed for a set period. Messages can be viewed at all stages of processing and the complete path of a message is displayed graphically.
Proactive notifications for the time poor – The Management Console highlights issues as they arise, enabling the user to resolve issues in a timely manner. Rhapsody can alert the user to issues before they become critical, helping to maintain a healthy engine with minimal downtime. The alert notification system can be configured to the user’s requirements, allowing users to configure thresholds at a component level. Watchlists allow the grouping of components so that they can be monitored as a group. The delivery time and method of notifications can also be configured. Rhapsody provides APIs for remote monitoring. These APIs provide the ability to monitor and perform management actions (such as starting a communication point) in Rhapsody’s dashboard and mobile components as well as external applications.
Data-driven decisions – Rhapsody utilizes user data to drive decision making and enhance both the engine itself and the user experience. By gathering this usage data, the Rhapsody development team can better understand customer behavior which, in turn, influences development decisions such as product prioritization, improvements, documentation and training.
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